Frequently asked questions

Choose a necklace and design it with your motif. You'll see how it will look on the pendant before you order. Choose gold or silver, and whether you'd like the chain and gift box too. Then add the piece to your basket.

Yes – for someone you love, or for yourself. The piece is about the motif, not about who wears it.

A child's drawing, a fingerprint, handwriting, a photo or a text – whatever matters to you. A photo is redrawn as an engraving in the styles Detailed, Simple and Line-art.

Before you order, you create a free design draft yourself in our editor: upload your motif and see exactly how your piece will look. It's completely free, with no obligation.

On the round pendant, there's room for up to 120 characters on the front and 60 on the back. Choose between our own typeface Øndig and the typefaces Script, Klassisk and Håndskrift, and align the text left, centre or right.

Yes. If you already have a chain, you can buy the pendant on its own.

The gift box is included when you choose the piece with chain and gift box. Then it's ready to give as a gift.

It's the same steel core in two colours. The silver-coloured version is 316L stainless steel, and the gold version is plated with a hard-wearing layer of 14-carat gold.

Yes. It stands up to sport, water and everyday wear. A piece from Øndig is made to be worn.

Delivery costs €5 incl. VAT and is free on orders of €99 or more.

We engrave and pack your piece in Denmark on working days. In most cases it fits straight through your letterbox, and you can track it on the way. Once it has been sent, delivery within Europe usually takes 4–7 working days, and up to 2–3 working days longer outside larger towns.

A piece engraved to your wishes is made just for you, and by law the right of withdrawal does not apply to personalised goods. A piece without a personal engraving can be returned within 14 days of the day you receive the parcel. Just email hej@oendig.dk with your order number.

Øndig is a small Danish company that exists only online. Christina engraves every single piece, and we pack it in Denmark. Øndig Jewellery ApS is based at Hyldevang 2, 7323 Give, Denmark.

Email us at hej@oendig.dk. We're happy to help, even with the smallest questions.

If you return an item without a personal engraving under your 14-day right of withdrawal, you pay the cost of sending it back to us. A piece engraved to your wishes is made just for you, and by law the right of withdrawal does not apply to it. If something's wrong with your piece, engraved or not, that's different: write to us, and if your complaint is justified we'll refund your reasonable return postage. More on our withdrawal page.

Yes, but only in writing: email hej@oendig.dk or message us on Instagram or Messenger, with your order number. Your cancellation is valid once we've confirmed in writing that we read it before your order was dispatched. Then you pay nothing: we release the reserved amount, or refund anything that was charged in full.

Yes. All prices include VAT at the rate applicable to your order. Delivery costs for your country are shown at checkout before you order. If you order for delivery outside the EU VAT area (for example Iceland, the Faroe Islands, Greenland or the Balkans outside the EU), import VAT, customs duties and carrier fees may be charged on delivery, and the recipient pays them. Sending a gift? It's worth letting them know. Norway is an exception: orders for Norway are placed on oendig.dk, and Norwegian VAT is collected at checkout, so nothing extra is charged on delivery.