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Really good service and beautiful quality

Really good service and beautiful quality. I have just ordered a pendant with the paw print of my dog, who has now passed away, as an everlasting memory. I contacted customer service because I was in doubt about which print was best for it. Here Ønding gave a really fast and qualified answer and assessment. I ordered the piece straight away, and asked for a draft first. 2 days later the most beautiful pendant was in my letterbox. It lived up to my expectations completely and more. 🤩

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Really good service I had ordered…

Really good service I had ordered a pendant and chain. Unfortunately some of the text was missing on the back. Sent an email with a picture and there was a reply straight away and a new one already on its way. Such beautiful service

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Really good service

Really good service I had ordered a pendant and wrote wrongly in the order and yet the company offers to send a new one with the right text Thank you 🙏

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Super experience

Super experience ordering a piece of jewellery from Øndig. I had a picture of my dog, who has passed away, engraved, and was sent a draft before I ordered, so I was sure the result would be as I wanted. Customer service was super good and ordering and delivery went completely without problems. Thank you for a good experience and a beautiful piece of jewellery <3

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I have had a completely fantastic…

I have had a completely fantastic experience!From the first contact, the service has been absolutely top class. Øndig have been incredibly accommodating, professional and so kind throughout the process of designing a piece of jewellery as a gift that I have ordered.They took the time to listen to my wishes, so that the result becomes completely personal and unique.I haven't received the jewellery yet, but I'm really looking forward to seeing the finished result – and if it just matches the service I've experienced so far, it can only be fantastic.It is definitely not the last time I order from here. The warmest recommendations from here!Julie

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Top-class service

Top-class service. My partner had ordered a chain with our daughter's footprint, but got it ordered without text on the back. After a while I could feel I was sorry not to have it. So I wrote and asked whether it was an option to send it in and have it engraved. Now I have the loveliest chain with the print and text on the back 🙏

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Super beautiful jewellery

Super beautiful jewellery. 😍There was admittedly a small error on one of the pieces, but customer service was lightning fast to reply to my enquiry. And within 1 or 2 hours I received a message that they had made a new one and it was already on its way 😍 To err is human, and then it is just wonderful to have such fantastic service!

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Really nice service with a preview of the piece before ordering

Really good service in the ordering process with quick follow-up help for clarifying questions.Super lovely finished product…that brought great joy 😁

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Super good service!

I had a super good experience with Øndig. I needed to order a Christmas present for my mum of their two dogs' paw prints on two pendants. I had trouble getting any proper prints made, though. So I wrote to their customer service, after which, with the help of two pictures of the paws, they could send it on to their graphic designer. I got the loveliest pictures back, ready for engraving, and I only had to confirm and pay. Really good service!

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Service above and beyond ❤️

Service above and beyond ❤️We ordered a piece of jewellery with the footprint of our late daughter, which, due to careless handling by the shipping company, was stolen on our doorstep. Øndig sent a completely new piece free of charge. That is not only outstanding service but also an expression of humanity. Bravo!

Translated from Danish · Trustpilot